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Technical support form

Please use this form to send an email to our Vision2learn technical support team. The following information about your system setup will be forwarded to us to help diagnose the problem.

  Your Web browser   Minimum requirements
Browser: No Unknown   Internet Explorer 6.0+; FireFox 1.0+; Opera 8.5+
Session cookies: Session cookies disabled Disabled Help Session cookies enabled
JavaScript: Help JavaScript enabled
Flash plugin: Yes Help Version 6.0 (learners only)

  Your computer   Minimum requirements
Operating system: Unknown Help Windows 95
Screen resolution:   800 x 600

Pop–up blocker

To use vision2learn, your computer settings will need to allow pop–ups to open. To find out how to change your settings to allow pop–ups from vision2learn, click here.

PC users

If you need to upgrade your web browser, follow one of the links listed below:

Additional software requirements

  • An active email account
  • Microsoft Word or compatible word processor
  • Adobe Acrobat - download this now!

Macintosh users

Vision2learn is designed and built for Windows PC computers utilising Microsoft Office products (e.g. Word, Excel, PowerPoint, Access). We believe that the current version is compatible with the Apple Mac OS X operating system, although we cannot offer any support to Mac users. If you are a learner you will need to ensure that you have compatible software so that your tutor can read your submitted work.

We recommend that you use Mozilla Firefox or Apple Safari as your Web browser.

Need more help?

For additional information on hardware and software requirements please refer to our Any questions section. If you require further assistance please complete our technical support form.


Technical support form
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 If you are experiencing a problem with the platform, please provide as much information as you can to help us investigate and resolve the problem as quickly as possible.

If you are an existing vision2learn user please provide the name and email address used at the point of registration to help us locate you on our system.